Reference

The Rules That Cover Your Account

Everything that governs your blocflip account — terms of use, privacy, data handling and state eligibility — lives here. Access to our platform depends on state law and is available only where local law permits.

Terms of UsePrivacy PolicyState EligibilityData RightsContact Paths
Browse the Lobby Read FAQ
blocflip The Rules That Cover Your Account
HOW WE HANDLE IT

Data, Cookies, Security and Your Account

We built blocflip's account and data practices around the access patterns Americans actually use — PayPal transfers, Venmo sends and Play+ card loads all pass through encrypted connections, and your session data is never stored on shared servers. Here is how we handle each area of policy that matters to your account.

Data Retention We keep account and transaction records for the period required by applicable state law and payment processor agreements. You may request a copy or deletion through the Privacy section of your account settings.
Cookies and Session Tracking Session cookies keep your login active across mobile and desktop without re-entering credentials. You can manage cookie preferences in your browser; disabling them may affect how your account dashboard loads.
Account Security Every login uses a one-time verification step sent to your registered contact. If you lose access, identity verification through a government-issued ID is required before we restore any payment access.
Requesting Changes Corrections to your account name, address or linked payment method require identity verification. Submit the request via live chat or the Settings path and attach a clear photo of your ID to avoid delays.
REACH OUR TEAM

How to Contact Us About Legal Matters

If you have a question about your rights under our terms, a data request, or a dispute related to your account, our support team handles those directly. Use the channel that works best for you — we route legal and privacy questions to the right person without making you repeat yourself.

Live Chat Open the chat widget inside your account dashboard to reach support directly. Legal and privacy questions are flagged and escalated through the same channel without a separate form.
Email Support Send detailed data requests or terms disputes to our support email address listed in your account settings. We confirm receipt and respond with a reference number so you can track the request.
Account Settings Path For account-closure requests or data-deletion submissions, navigate to Settings, then Privacy inside your account. The form routes directly to our data-handling team without going through general support.

Answers to What You Are Likely Asking

These are the questions we hear most often about our terms, your data and your rights as an account holder. If yours is not here, live chat inside your account is the fastest way to get a direct answer.

Availability depends entirely on state law. We verify your state of residence during account setup and decline accounts from states where our service is not permitted under local law.

Our terms govern your blocflip account; PayPal, Venmo and Play+ each apply their own policies to the transfer side. Using any of those rails means you accept both sets of terms before funds clear.

Go to Settings, then Privacy inside your account and submit the data-access form. We confirm receipt with a reference number and respond within the timeframe required by applicable state law.

Yes. Submit a deletion request through the Privacy path in your account settings. We retain records only for the period required by payment processor agreements and applicable state law, then remove the rest.

Contact support via live chat with your transaction reference. We pull the payment record, confirm the status with the relevant rail — PayPal, Venmo or Play+ — and respond with our findings in writing.

Session cookies maintain your login state and keep your account secure across devices. You can disable them in your browser settings, but doing so may cause the account dashboard to reload your session each visit.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

Related pages

InfoPrivacy PolicyInfoPrairie LegendsInfoHat Trick Wilds

Related pages

blocflip United States blocflip Login Hat Trick Wilds Register About Us